Open Letter

“The entire team at Papa John’s wants to thank you for your loyalty. We are only in business because of you. And it’s our sincere wish that we’ll continue to have the honor of serving you.”

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New Papa John’s Campaign Dumps the Founder to Focus on ‘Real’ Employees

We are excited to highlight the many voices that speak for our company,” Papa John’s said in a statement on the page. “Much like Better Ingredients. Better Pizza., our people are the key ingredient to a better company. They are the people who own and operate our restaurants in your communities. They are your drivers, your store managers, the people making the food you serve to your family and friends. It’s time we tell their stories.

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Steve Ritchie: Papa John’s will roll out diversity training, more

Chief Executive Officer Steve Ritchie posted an open letter on Papa John’s website to shareholders, customers and employees that details what the company has done so far…

Ritchie’s letter outlines other initiatives the company has been working on, including the culture audit and investigation of the company’s diversity and inclusion practices, which is underway. Recommendations will follow the audit, which is being conducted by a third-party firm.

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Reeling Papa John’s Ramps Up Diversity Efforts

Papa John’s has a simple message for customers: “You expected better from Papa John’s. So did we,”

Ritchie said in the letter that Papa John’s leadership team recently completed “unconscious bias training,” and plans to roll out the program across the country.

Ritchie added that, along with other Papa John’s leaders, he visited Atlanta, Los Angels, Dallas, Detroit, and Chicago as part of a listening tour to get feedback from team members and franchisees “on how we can do better.”

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An open letter from Steve Ritchie, Papa John’s CEO

I will personally be leading this effort because there is nothing more important for Papa John’s right now. We want to regain trust, though I know we need to earn it. We will demonstrate that a diverse and inclusive culture exists at Papa John’s through our deeds and actions.

An open letter from Steve Ritchie, Papa John’s CEO https://pj.pizza/letter

Posted by Papa John's Pizza on Friday, July 13, 2018